FAQ
"We are pleased to communicate with you through: * Phone: 920029918 * Email: Info@watanfirsthr.com * Instant chat in the Watan application and website. * Visiting one of Watan’s branches. * Watan’s social media accounts."
By activating notifications across all of Watan’s social media accounts, or by calling 920029914.
Yes, and the required specifications are provided based on availability.
Yes, you can renew the contract by contacting the relationship manager.
Yes (based on what is agreed in the contract regarding end of service benefits)
Yes, as long as he bears the cost of the upgrade.
By the employee logging into the MyWatan application, or by contacting the Relationship Manager.
Yes, the customer can request any of the above services, provided that it is in accordance with the company’s policy.
* National Identity/Residential permit. * Family record. * Business card or identification certificate from the employer. * Home address. * Proof of wife’s presence within the Kingdom of Saudi Arabia (for non-Saudis). * Car insurance (for the private driver service) * All documents must be valid and in effect.
It should be noted that Watan provides this services for families only and not unmarried individuals. Required documents: * National Identity. * Family record. * Home address.
Yes, and conditions differ from one contract to another.
* Housekeeper. * Private driver. * Private cook. * Personal care. * Domestic worker.
The total contract value includes multiple expenses, including: * Service value. * Recruitment costs and expenses. * Government fees and accommodation fees. * Worker salaries. * Travel ticket. * Medical insurance. Watan’s replacement guarantee in case of: refusal to work, escape and illness (according to the company’s policy).
The service is usually provided immediately but this might vary depending on availability.
You can do so by contacting Watan through: * Mobile: 920029918 * Email: Info@watanfirsthr.com * Web: watanfirsthr.com * Visit one of Watan’s branches.
* Household cleaning service. * Personal care service. * Babysitting service.
Yes, but a security deposit must be paid for this service, and it is a refundable amount upon the worker’s (s/he) return to the Kingdom of Saudi Arabia. That is in addition to the government exit and entry fees based on the travel period. The relationship manager should be contacted as well to sign the documents. It is also imperative for the client to obtain the necessary visas for the worker (s/he) to enter the country he wishes to travel to, according to the requirements of each country.
Yes, and the ID card is sufficient when visiting the medical centers, without the need to present the insurance card.
Yes, and the ID card is sufficient when visiting the medical centers, without the need to present the insurance card.
YYes, we provide that to all workers. And we transfer salaries to the card at the beginning of each Gregorian month.
Watan provides more than 240 professions to meet the needs of the diverse business sector.
The duration depends on the profession itself, nationality and the required quantity. And that is completed after the agreement is confirmed, and the contract fees is paid.
Yes
That can be done through one of the following methods: * Watan application on smart devices. * Watan’s website. * Email Info@watanfirsthr.com * Call 920029914
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